Appointments are available daily per availability of first come first serve, next day appointments starts as early as 6AM upon clinician availability, distance to client and customer time preference.
Treatment is guaranteed for 30 days from the day of your appointment, qualified for guarantee are families who received screening and treatment by Lil-Buggers lice clinician, all members of the family must get checked and treated to qualify for our 30 days guarantee. The guarantee is applied only for live adults lice. a trace of disformed nits (eggs) and egg shells, nymph (baby lice), are normal to be seen after the treatment, due to the life cycle of the lice, therefore we highly advise following up with our after care products and in some sever case scheduling a second treatment, usually a week after the initial treatment, reduced rate will be applied automatically for any additional follow up treatment within the 30 days.
The time of treatment may vary depending on the level of infestation, thickness and texture of the hair and of course client cooperation. On an average a mild to medium case treatment takes an hour to two hours per person. Our trained clinician works fast and thoroughly to ensure elimination of infestation a rushing clients will result in deprived the service guaranteed.
A clear certificate is available upon request, each child receive a personalized certificate, certificate will be mailed to client email upon completion of the treatment, either same day or the next morning.
Our service is recognized as a healthcare / medical treatment. Some health insurances will reimburse FFS/ FHO. Upon request we provide an email service receipt to be provided to your healthcare insurance provider, Lil-Buggers does not guarantee approval of reimbursements.
Our product line of after treatment hair care highly recommended to be used during the cycle of the lice (30 days) and safe to use as a lice preventative afterwards. If any symptoms of rash or allergy please stop using the product immediately and consult with your doctor.
Due to sanitization code we must use new comb per family, the rate of the comb is marked on the price list, you will get charged for a new comb and it is yours to keep after completion of the treatment. According to your technician guidance or simply follow up with our after care plan of weekly/ bi- weekly (severe infestation) comb out through a wet and moist hair.
Due to sanitation code we will ask for an old towel to use while preforming the treatment. Keep in mind the towel might get oil stained. The towel can be used again only after placing it in a trash bag, aside for at least 72 hours and after wash and dry. Please wear clothes that you won't mind if they get oiled stains.
All of our clinician had been background checked, has no criminals record or known arrests. Lil-Buggers take no responsibility for parents who leaves their minors with the clinician, we ask supervising the treatment by an adult.
Discreet service, we highly respect our clients privacy. The clinician arrives with unmarked vehicle and clothing. We ask our clinician to attend with a professional attire such as scrubs. The clinician hair will be covered or pulled up to protect her own hair. If you refer us to your friend we will never share any details in regards to your session, such as: length of the session, severity, pricing etc... Thank you for your referrals!
The rate includes travel fee for up to 30 miles from your near by clinician, afterwards there is a long distance travel fee of $50 for up to 75 miles from near by clinician. On a long distance travel we will charge minimum of 4 hours of service regardless if took less time to preform the treatment.
Cancelation of a booked and confirmed appointment in less then 12 hours before the appointment will result in a loss of the first hour charge, regardless of the time of the scheduled appointment.
Rescheduling of a confirmed and booked appointment must be requested at least 4 hours prior to an existing appointment reservation, otherwise will result in a loss of first hour charge + any travel fee.
Toll and parking will be charged to client
Sunday and major holidays surcharged of $50
The rate is flat hourly rate of one hour minimum, after the first hour billed at 15 minutes increment. Upon booking the appointment you agree to be charged for the first hour as a confirmation and agree to pay all remaining balance of service. Your assigned clinician will indicate her arrival and departure time, you will initial and sign this form and will be used as a signed credit card transaction by Lil-Buggers.
Local state Tax and processing fee will be applied to the final bill upon completion of the service
We can not offer any return of service given, we can not offer any return of used or unused products.
If you wish your clinician to wear a face mask please let us know we will pass your request to your assigned clinician.
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